Terms of service
Last updated: [12/10/2025]
1. Introduction
These Terms of Service (“Terms”) govern your use of the HOTYAN website (hotyan.com) and any purchases made through our Site. By accessing our Site or purchasing from us, you agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein. HOTYAN is a brand owned and operated by Rossenic LLC, a company registered in the State of Wyoming, USA.
2. Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
3. Company Information
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Operator: Rossenic LLC (Owner of HOTYAN)
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Registered Agent Address: 1023 E Lincolnway, Cheyenne, WY 82001, USA
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Business Mailing Address: 1021 E Lincolnway Suite 8822, Cheyenne, WY 82001, USA
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Customer Support: support@hotyan.com
4. Products and Pricing
All products listed on our Site are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. Prices for our products are subject to change without notice. While we strive for accuracy, we do not warrant that product descriptions or other content are error-free.
5. Order Acceptance and Payments
The receipt of an order confirmation does not constitute our acceptance of an order. We reserve the right to refuse any order you place with us. Payments are securely processed via Shopify Payments or other approved third-party providers. We do not store your full credit card or banking information.
6. Shipping and Delivery
Delivery timelines are estimates and not guaranteed. Shipping risks and costs are outlined in our Shipping Policy. We are not responsible for delays caused by customs, natural disasters, or carrier strikes.
7. Returns and Refunds
Your purchase is protected by our 30-Day Free Return & Exchange Policy. All returns must meet the eligibility criteria outlined in our Refund Policy. We reserve the right to refuse returns in cases of suspected fraud or abuse.
8. Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
9. Intellectual Property
All content on this Site, including text, logos, images, and product designs, is the exclusive property of Rossenic LLC / HOTYAN. Reproduction or redistribution of any content without our prior written consent is strictly prohibited.
10. Limitation of Liability
Rossenic LLC shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products or the website.
11. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
12. Contact Us
For any questions regarding these Terms, please contact us at support@hotyan.com.